LeadSimple incident

Authentication loop preventing client login

Major Resolved View vendor source →

LeadSimple experienced a major incident on November 13, 2024 affecting App and Website, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2024, 05:26 PM UTC
Resolved
Nov 13, 2024, 05:54 PM UTC
Duration
28m
Detected by Pingoru
Nov 13, 2024, 05:26 PM UTC

Affected components

AppWebsite

Update timeline

  1. investigating Nov 13, 2024, 05:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 13, 2024, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2024, 05:54 PM UTC

    This incident has been resolved.