LeadSimple experienced a minor incident on April 23, 2020 affecting App, lasting 3h 21m. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- identified Apr 23, 2020, 09:00 PM UTC
We are rolling out an update to significantly improve lead search speed across all accounts. Unfortunately, the process of building the index is causing performance issues with search on accounts where the index is not finished. We're monitoring the situation and expect it to clear up soon.
- monitoring Apr 23, 2020, 09:31 PM UTC
We rolled back the search changes so that we could perform more optimizations on them. We're monitoring the performance of the app, which appears to be returning to normal.
- monitoring Apr 23, 2020, 09:49 PM UTC
Performance appears back to normal. We're continuing to monitor to be sure.
- resolved Apr 24, 2020, 12:21 AM UTC
This incident has been resolved.