LeadSimple incident

Lead Imports Delayed

Critical Resolved View vendor source →

LeadSimple experienced a critical incident on June 1, 2020 affecting Lead Imports, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2020, 05:33 PM UTC
Resolved
Jun 01, 2020, 08:28 PM UTC
Duration
2h 54m
Detected by Pingoru
Jun 01, 2020, 05:33 PM UTC

Affected components

Lead Imports

Update timeline

  1. identified Jun 01, 2020, 05:33 PM UTC

    Lead imports are delayed due to a technical issue with our email provider. We are in contact with them and will update this as we have more information.

  2. monitoring Jun 01, 2020, 06:10 PM UTC

    An SSL certificate in our chain of trust expired on May 30. This interrupted new lead imports starting on May 30. No leads were lost. They are importing now.

  3. resolved Jun 01, 2020, 08:28 PM UTC

    This incident has been resolved.