LeadSimple incident

Email delivery provider is down

Major Resolved View vendor source →

LeadSimple experienced a major incident on July 28, 2020 affecting Email Delivery, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2020, 06:12 PM UTC
Resolved
Jul 28, 2020, 11:43 PM UTC
Duration
5h 30m
Detected by Pingoru
Jul 28, 2020, 06:12 PM UTC

Affected components

Email Delivery

Update timeline

  1. identified Jul 28, 2020, 06:12 PM UTC

    Customers sending email without a connected email account may experience a "421 Service Error." This is due to downtime on our email provider, Sendgrid. https://status.sendgrid.com/incidents/c2k6nqpr9t7p

  2. resolved Jul 28, 2020, 11:43 PM UTC

    The incident has been resolved by Sendgrid.