LeadSimple experienced a minor incident on March 15, 2021 affecting Email Delivery, lasting 3h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 15, 2021, 08:50 PM UTC
At approximately 1pm PST, users started reporting errors when attempting to send emails through their connected Microsoft Exchange / Office 365 accounts. Microsoft has reported that their service is down, and they are working on bringing things back online: 1. https://status.office.com/ 2. https://twitter.com/MSFT365Status/status/1371554704518352896 This issue does not affect other types of connected accounts (Gmail, IMAP/SMTP).
- monitoring Mar 15, 2021, 09:25 PM UTC
Microsoft just posted a status update: > Current status: We are currently rolling out a mitigation worldwide. Customers should begin seeing recovery at this time, and we anticipate full remediation within 60 minutes.
- monitoring Mar 16, 2021, 12:10 AM UTC
The issue appeared to be resolved at 3:15pm PST, consistent with Microsoft's status page: https://status.office.com/.
- resolved Mar 16, 2021, 12:10 AM UTC
This incident has been resolved.