LeadSimple experienced a minor incident on April 22, 2022 affecting App, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
App
Update timeline
- investigating Apr 22, 2022, 08:40 PM UTC
We are observing unusually high load on our main database, which is causing parts of the app to be slow. We are investigating the root cause.
- identified Apr 22, 2022, 09:07 PM UTC
We have identified at least one contributing factor that is causing the load on the database. We have turned it off, and are monitoring to see if this resolves the problem.
- monitoring Apr 22, 2022, 09:32 PM UTC
Database performance appears to be normal again. We are continuing to monitor.
- resolved Apr 22, 2022, 11:33 PM UTC
This incident has been resolved.