LeadSimple incident

Inaccurate lead search results

Minor Resolved View vendor source →

LeadSimple experienced a minor incident on September 30, 2022 affecting App, lasting 14h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2022, 04:53 PM UTC
Resolved
Oct 01, 2022, 07:00 AM UTC
Duration
14h 6m
Detected by Pingoru
Sep 30, 2022, 04:53 PM UTC

Affected components

App

Update timeline

  1. identified Sep 30, 2022, 04:53 PM UTC

    We have identified an issue in our backend systems that may prevent new leads created today, September 30, from appearing in search results inside LeadSimple. This may also affect zaps, causing them to not find these recently-created leads. We have prepared a fix, but it will require up to an hour of downtime for the search feature. We are scheduling this fix for this evening.

  2. resolved Oct 01, 2022, 01:35 PM UTC

    This incident has been resolved.