LeadSimple incident

Delay importing new leads coming in through email sources

Critical Resolved View vendor source →

LeadSimple experienced a critical incident on April 4, 2023 affecting Lead Imports and SendGrid Parse API and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Apr 04, 2023, 02:05 AM UTC
Resolved
Apr 04, 2023, 03:19 AM UTC
Duration
1h 14m
Detected by Pingoru
Apr 04, 2023, 02:05 AM UTC

Affected components

Lead ImportsSendGrid Parse APISendGrid Event Webhook

Update timeline

  1. investigating Apr 04, 2023, 02:05 AM UTC

    We are currently investigating a problem ingesting new leads coming in through email sources. We'll be keeping you updated.

  2. identified Apr 04, 2023, 02:57 AM UTC

    The issue has been identified and a fix is being shipped

  3. monitoring Apr 04, 2023, 03:02 AM UTC

    A fix has been implemented and it's live now. We are monitoring the results.

  4. resolved Apr 04, 2023, 03:19 AM UTC

    The incident has been resolved 😄