LeadSimple incident

Emails can't be accessed in Inbox

Minor Resolved View vendor source →

LeadSimple experienced a minor incident on March 14, 2024 affecting App, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2024, 06:01 PM UTC
Resolved
Mar 14, 2024, 07:30 PM UTC
Duration
1h 29m
Detected by Pingoru
Mar 14, 2024, 06:01 PM UTC

Affected components

App

Update timeline

  1. investigating Mar 14, 2024, 07:02 PM UTC

    We are currently investigating reports of Inbox not being able to display an email conversation. The problem started at 11:01 AM PDT.

  2. identified Mar 14, 2024, 07:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 14, 2024, 07:17 PM UTC

    A fix has been implemented, we're releasing the fix and monitoring it.

  4. resolved Mar 14, 2024, 07:30 PM UTC

    The proposed fix has solved the problem, inbox can now be accessed again.