LeadSimple incident

Reports of slow running queries - request timeout

Minor Resolved View vendor source →

LeadSimple experienced a minor incident on April 7, 2025 affecting App and Email Delivery and 1 more component, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 05:00 PM UTC
Resolved
Apr 07, 2025, 10:20 PM UTC
Duration
5h 19m
Detected by Pingoru
Apr 07, 2025, 05:00 PM UTC

Affected components

AppEmail DeliveryLead ImportsREST APIIntegrations

Update timeline

  1. investigating Apr 07, 2025, 05:00 PM UTC

    We are currently investigating this issue.

  2. identified Apr 07, 2025, 09:01 PM UTC

    Identified areas for root cause. Service normalizing.

  3. monitoring Apr 07, 2025, 09:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 07, 2025, 10:20 PM UTC

    This incident has been resolved.