Leadr experienced a critical incident on December 27, 2023 affecting Leadr application, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
Leadr application
Update timeline
- identified Dec 27, 2023, 08:11 PM UTC
Leadr is intermittently not available for customers. Customers may be sent to the login page, or see a constant loading screen. We have identified the issue and and working on the resolution to restore service as fast as possible.
- monitoring Dec 27, 2023, 08:36 PM UTC
A fix has been implemented and we are monitoring the service as it recovers.
- resolved Dec 27, 2023, 08:45 PM UTC
The fix applied has resolved the issue & service has been fully restored. The team is continuing to monitor.