LayerStack experienced a minor incident on August 29, 2017, lasting 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 29, 2017, 02:58 AM UTC
We are aware of connectivity issues affecting LayerStack in our Hong Kong data center and are currently investigating. We will continue to provide additional updates going forward.
- identified Aug 29, 2017, 03:09 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 29, 2017, 03:11 AM UTC
The issue is resolved and all services are operational. The issue was due to improper network configuration and affected services in Zone-HK01.