LayerStack incident

Urgent Cloud Servers Hardware Maintenance

Notice Resolved View vendor source →

LayerStack experienced a notice incident on August 30, 2017, lasting 12h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2017, 12:08 PM UTC
Resolved
Aug 31, 2017, 01:01 AM UTC
Duration
12h 52m
Detected by Pingoru
Aug 30, 2017, 12:08 PM UTC

Update timeline

  1. identified Aug 30, 2017, 12:08 PM UTC

    We are aware of hardware issues affecting some of our clients under Hong Kong data center 01, our system engineer team would perform urgent hardware maintenance for these clients on 31 Aug 2017 morning starting from 07:30 AM to 8:30 AM (GMT +0800).

  2. resolved Aug 31, 2017, 01:01 AM UTC

    The problematic hardware has now been replaced. Services are resumed to normal.