LayerStack incident

Client Panel connecting issue

Minor Resolved View vendor source →

LayerStack experienced a minor incident on September 7, 2017, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2017, 02:01 AM UTC
Resolved
Sep 07, 2017, 02:29 AM UTC
Duration
27m
Detected by Pingoru
Sep 07, 2017, 02:01 AM UTC

Update timeline

  1. investigating Sep 07, 2017, 02:01 AM UTC

    We are aware of connectivity issues affecting our Client Panel (www.layerpanel.cloud) and we are currently investigating. We will continue to provide additional updates going forward. This issue did not impact our Cloud Server network and System Performance.

  2. resolved Sep 07, 2017, 02:29 AM UTC

    There was a connection issue between Layer Panel and the backend system, hence some services couldn't show the Cloud Servers information. The connection is now resumed. The actual Cloud Servers were not affected.