LayerStack experienced a minor incident on September 26, 2017, lasting 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 26, 2017, 03:47 AM UTC
We are aware of connectivity issues and Cloud Servers (HK01/02) may not able to access by remote desktop from International region. Our engineer is working for the issue with network upstream provider and we will continue to provide additional updates going forward.
- resolved Sep 26, 2017, 03:54 AM UTC
The issue is resolved by working with global network upstream provider. Connection resumed .