LayerStack incident

International Connection Slow

Minor Resolved View vendor source →

LayerStack experienced a minor incident on October 20, 2017, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2017, 10:36 AM UTC
Resolved
Oct 20, 2017, 11:32 AM UTC
Duration
56m
Detected by Pingoru
Oct 20, 2017, 10:36 AM UTC

Update timeline

  1. identified Oct 20, 2017, 10:36 AM UTC

    The international connection issue is identified from 15:30 pm (GMT +0800), our engineer is working with upstream network provider for the issue and we will continue to provide additional updates going forward.

  2. identified Oct 20, 2017, 10:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 20, 2017, 11:32 AM UTC

    The International network connection issue is resolved at 7:30pm (GMT +0800)