LayerStack incident

Connectivity Issue in JP01 - Identified

Major Resolved View vendor source →

LayerStack experienced a major incident on February 1, 2018, lasting 16h 17m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2018, 09:06 AM UTC
Resolved
Feb 02, 2018, 01:23 AM UTC
Duration
16h 17m
Detected by Pingoru
Feb 01, 2018, 09:06 AM UTC

Update timeline

  1. identified Feb 01, 2018, 09:06 AM UTC

    At this time we have identified the connectivity issues affecting our JP01 data center. Our team is working as quickly as possible to have connectivity restored. We will provide additional updates as they develop.

  2. monitoring Feb 01, 2018, 12:31 PM UTC

    The issue was caused by in stability of the upstream network provider which is now fixed. We will keep monitoring the situation.

  3. resolved Feb 02, 2018, 01:23 AM UTC

    This incident has been resolved.