LayerStack incident

Connection Lost

Minor Resolved View vendor source →

LayerStack experienced a minor incident on February 2, 2018, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2018, 11:36 AM UTC
Resolved
Feb 02, 2018, 11:50 AM UTC
Duration
13m
Detected by Pingoru
Feb 02, 2018, 11:36 AM UTC

Update timeline

  1. investigating Feb 02, 2018, 11:36 AM UTC

    We are aware of connectivity issues and Cloud Servers may not able to access by remote desktop. Our engineer is working for the issue and we will continue to provide additional updates going forward.

  2. resolved Feb 02, 2018, 11:50 AM UTC

    The issue was caused by in stability of the upstream network provider which is now fixed. We will keep monitoring the situation. Sorry for any inconvenience caused.