LayerStack incident

Server Connection Lost for Subnet (146.196.54.*)

Minor Resolved View vendor source →

LayerStack experienced a minor incident on February 22, 2018, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2018, 08:30 AM UTC
Resolved
Feb 22, 2018, 08:51 AM UTC
Duration
20m
Detected by Pingoru
Feb 22, 2018, 08:30 AM UTC

Update timeline

  1. investigating Feb 22, 2018, 08:30 AM UTC

    We are aware of connectivity issues for Cloud Servers subnet (146.196.54.*) and Cloud Servers may not able to access by remote desktop. Our engineer is working for the issue and we will continue to provide additional updates going forward.

  2. resolved Feb 22, 2018, 08:51 AM UTC

    The issue was caused by instability of our upstream network provider which is now fixed. We will keep monitoring the situation. Sorry for any inconvenience caused.