LayerStack experienced a minor incident on March 1, 2018, lasting 2h 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 01, 2018, 08:15 AM UTC
We are aware of connectivity issues for some of Cloud Server's IP address, and Cloud Servers may not able to access by remote desktop. Our engineer is working for the issue and we will continue to provide additional updates going forward.
- resolved Mar 01, 2018, 11:12 AM UTC
The issue was caused by some network setting which is now fixed. We will keep monitoring the situation. Sorry for any inconvenience caused.