LayerStack incident

Layerpanel Network Connection issue

Major Resolved View vendor source →

LayerStack experienced a major incident on March 8, 2018, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2018, 08:36 AM UTC
Resolved
Mar 08, 2018, 09:01 AM UTC
Duration
25m
Detected by Pingoru
Mar 08, 2018, 08:36 AM UTC

Update timeline

  1. investigating Mar 08, 2018, 08:36 AM UTC

    We are experiencing network connection issues with Layerpanel control panel. We are investigating the cause of the issue. Updates will be given as soon as we have identified the cause. All services (e.g. Cloud Servers) should continue to function without problem.

  2. identified Mar 08, 2018, 08:52 AM UTC

    The issue is caused by the configuration malfunction of the server's network device. We are currently working to fix the issue.

  3. resolved Mar 08, 2018, 09:01 AM UTC

    Network device configurations were re-applied and the issue was resolved.