LayerStack experienced a notice incident on May 16, 2018, lasting 57m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 16, 2018, 04:10 AM UTC
Our system engineer team is working the urgent maintenance for phone system, and should resume service hotline immediately once the maintenance task has been completed. Customer can use "Live Chat" channel to contact our helpdesk representative by clicking following URL if need assistance. https://www.layerstack.com/livechat We sincerely apologize for any inconvenience that might cause to you.
- resolved May 16, 2018, 05:08 AM UTC
The maintenance was completed at 13:00 (GMT +8).