LayerStack incident

Urgent Maintenance for Singapore Cloud Servers

Notice Resolved View vendor source →

LayerStack experienced a notice incident on May 25, 2018 affecting Singapore - SG01, lasting 8h 32m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2018, 04:52 PM UTC
Resolved
May 26, 2018, 01:25 AM UTC
Duration
8h 32m
Detected by Pingoru
May 25, 2018, 04:52 PM UTC

Affected components

Singapore - SG01

Update timeline

  1. investigating May 25, 2018, 04:52 PM UTC

    Our upstream provider is performing urgent maintenance for hardware of network device. The whole procedure can be completed before 5:00 am (GMT +8) and the service should be resumed shortly. Further updates will be given as soon as possible. Sorry for any inconvenience caused.

  2. investigating May 26, 2018, 12:52 AM UTC

    We are still checking the progress with upstream provider for the maintenance. Further updates will be given as soon as possible.

  3. resolved May 26, 2018, 01:25 AM UTC

    The maintenance has been completed. We are sincerely sorry for the delay progress.