LayerStack incident

Connectivity Issue - SG data center

Critical Resolved View vendor source →

LayerStack experienced a critical incident on September 8, 2018 affecting Singapore - SG01, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2018, 06:45 AM UTC
Resolved
Sep 08, 2018, 07:08 AM UTC
Duration
22m
Detected by Pingoru
Sep 08, 2018, 06:45 AM UTC

Affected components

Singapore - SG01

Update timeline

  1. investigating Sep 08, 2018, 06:45 AM UTC

    We are aware of major connectivity issues affecting LayerStack in our SG data center and are currently investigating with our upstream network provider. We will continue to provide additional updates going forward.

  2. resolved Sep 08, 2018, 07:08 AM UTC

    The reported network incident has now been resolved and rectified. The services should be resumed now. Apologies for any inconveniences that has been caused during the outage.