LayerStack incident

Cloud Servers Connection Issue

Minor Resolved View vendor source →

LayerStack experienced a minor incident on December 11, 2018 affecting Singapore - SG01, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2018, 02:45 PM UTC
Resolved
Dec 11, 2018, 03:03 PM UTC
Duration
17m
Detected by Pingoru
Dec 11, 2018, 02:45 PM UTC

Affected components

Singapore - SG01

Update timeline

  1. identified Dec 11, 2018, 02:45 PM UTC

    We are aware of connection issues affecting our Cloud servers, which has been caused because of issues with China Telecom and this has degraded the performance. Our network engineers have identified the issue and are working on resolving this.

  2. resolved Dec 11, 2018, 03:03 PM UTC

    The connection issues has now been resolved by upstream team.