LayerStack incident

Cloud Servers Connection Issue for some HK clients

Major Resolved View vendor source →

LayerStack experienced a major incident on June 27, 2019 affecting Hong Kong - HK01 and Hong Kong - HK02, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2019, 06:38 AM UTC
Resolved
Jun 27, 2019, 07:03 AM UTC
Duration
25m
Detected by Pingoru
Jun 27, 2019, 06:38 AM UTC

Affected components

Hong Kong - HK01Hong Kong - HK02

Update timeline

  1. investigating Jun 27, 2019, 06:38 AM UTC

    Apologies for the inconvenience caused. Currently, our system engineers are checking it urgently and we will keep you updated on the status

  2. investigating Jun 27, 2019, 06:38 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 27, 2019, 07:03 AM UTC

    This incident has been resolved.