LayerStack incident

Infrastructure Security Patch Maintenance Notification for Cloud Servers / CloudNet Service (HK01)

Notice Resolved View vendor source →

LayerStack experienced a notice incident on August 31, 2018, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2018, 04:40 AM UTC
Resolved
Sep 02, 2018, 12:26 PM UTC
Duration
2d 7h
Detected by Pingoru
Aug 31, 2018, 04:40 AM UTC

Update timeline

  1. identified Aug 31, 2018, 04:40 AM UTC

    Dear Valued Customer, An infrastructure security patch maintenance is conducting in HK01 data center during the morning time today.. During which time, your Cloud Servers (HK01) would be switched offline. Date: 2 Sep 2018 (Sunday) Time: 08:30 – 12:30 (GMT +0800) Location: HK01 Data Center Affected Services: Cloud Servers and CloudNet Our team will be using this time to upgrade the security to our infrastructure, and we will strive to minimize the length of downtime and return to full functionality as quickly as possible. We sincerely apologize for any inconvenience that might cause and hope you understand that such maintenances are necessary to continue providing optimal service for you. Further update on maintenance progress will be given in this status page on that day. Thank you very much for your kind support to LayerStack.

  2. resolved Sep 02, 2018, 12:26 PM UTC

    The Security Patch Maintenance has been completed.