LayerStack incident

Cloud Servers Issue

Notice Resolved View vendor source →

LayerStack experienced a notice incident on September 14, 2024 affecting Hong Kong - HK01 and Hong Kong - HK03 and 1 more component, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2024, 05:51 AM UTC
Resolved
Sep 14, 2024, 07:05 AM UTC
Duration
1h 14m
Detected by Pingoru
Sep 14, 2024, 05:51 AM UTC

Affected components

Hong Kong - HK01Hong Kong - HK03Hong Kong - HK02

Update timeline

  1. investigating Sep 14, 2024, 05:51 AM UTC

    We are checking the issue with our engineer and shall resume the service asap,sorry for any inconvenience caused.

  2. resolved Sep 14, 2024, 07:05 AM UTC

    Our system engineer has identified a storage issue within one of our cloud infrastructure components. The engineering team has resolved the reported issue and the servers are working fine now.