Layer27 experienced a minor incident on March 2, 2018, lasting 8h 29m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 02, 2018, 08:24 PM UTC
We are currently experiencing issue with our VPN tunnels and connectivity to our telecommunication provider. We are actively working on the situation and will provide an update once we have more information, thank you.
- investigating Mar 02, 2018, 08:40 PM UTC
Our services have been temporarily restored, we will continue to investigate further.
- monitoring Mar 03, 2018, 02:57 AM UTC
We have confirmed that Level 3 experienced a network connectivity issue which impacted the TierPoint data center. The issue appears to be resolved, however, we will continue to monitor connectivity over the next 24 hours and alert you if there are any further outages. Thank you
- resolved Mar 03, 2018, 04:53 AM UTC
This incident has been resolved.