Layer27 experienced a minor incident on January 21, 2022 affecting Cloud Services and Backup Services and 1 more component, lasting 2d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Cloud ServicesBackup ServicesPod02Disaster Recovery Services
Update timeline
- investigating Jan 21, 2022, 05:49 PM UTC
We are currently experiencing network instability and packet loss for internet connectivity in our East2 data center. We are working with data center facilities and the network carriers to determine the issue and resolve as quickly as possible. We will provide additional updates as soon as available.
- monitoring Jan 21, 2022, 08:57 PM UTC
The issue appears to be resolved. Our team will continue to monitor for any resurgence and notify if the issue occurs again.
- resolved Jan 24, 2022, 12:43 PM UTC
This incident has been resolved.