Layer27 incident

Partial VMware outage

Minor Resolved View vendor source →

Layer27 experienced a minor incident on March 24, 2015, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2015, 06:45 PM UTC
Resolved
Mar 24, 2015, 10:27 PM UTC
Duration
3h 41m
Detected by Pingoru
Mar 24, 2015, 06:45 PM UTC

Update timeline

  1. identified Mar 24, 2015, 06:45 PM UTC

    A VMware event has been identified that caused an outage of a small percentage of cloud VMs. Engineers are currently working to bring VMs back online now.

  2. monitoring Mar 24, 2015, 09:11 PM UTC

    Cloud services are back online for most customers. Engineers are working to restore the last remaining services now.

  3. resolved Mar 24, 2015, 10:27 PM UTC

    The issue has been resolved and all customer services are back online. A post-mortem analysis will be posted when ready.