Layer27 incident

East02 Management and B&R

Minor Resolved View vendor source →

Layer27 experienced a minor incident on April 2, 2020 affecting Cloud Services and Backup Services and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2020, 02:57 PM UTC
Resolved
Apr 02, 2020, 04:59 PM UTC
Duration
2h 1m
Detected by Pingoru
Apr 02, 2020, 02:57 PM UTC

Affected components

Cloud ServicesBackup ServicesDisaster Recovery Services

Update timeline

  1. investigating Apr 02, 2020, 02:57 PM UTC

    We are currently experiencing a disruption in network services that is impacting the following services: * vCloud Management * Backup & Replication Services Our engineering team is actively troubleshooting this issue and we will provide further updates as they are made available. If you have any questions please contact us at [email protected].

  2. identified Apr 02, 2020, 03:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 02, 2020, 04:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 02, 2020, 04:59 PM UTC

    This incident has been resolved.