Layer27 experienced a critical incident on May 19, 2020 affecting Pod01, lasting 3h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Pod01
Update timeline
- investigating May 19, 2020, 11:07 PM UTC
The Layer27 engineering team has identified an issue with remote monitoring services. We are currently investigating the issue and hope to have this resolved as soon as possible. Please continue to direct support related inquiries to [email protected].
- identified May 20, 2020, 01:23 AM UTC
The issue has been identified and a fix is being implemented
- resolved May 20, 2020, 02:25 AM UTC
Monitoring services have been restored. Thank you for your patience as we worked through this issue.