Layer27 incident

East1 Network Degraded

Minor Resolved View vendor source →

Layer27 experienced a minor incident on June 23, 2021, lasting 11h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2021, 01:55 AM UTC
Resolved
Jun 23, 2021, 01:36 PM UTC
Duration
11h 41m
Detected by Pingoru
Jun 23, 2021, 01:55 AM UTC

Update timeline

  1. investigating Jun 23, 2021, 01:55 AM UTC

    The Layer27 engineering team has identified a failed networking device within the East1 Cloud environment. The team is actively working the issue and will provide updates as available. All services are expected to remain available during this maintenance however if you encounter issues or have any questions, please email [email protected]

  2. monitoring Jun 23, 2021, 03:54 AM UTC

    The Layer27 engineering team has replaced the faulty device and services have been restored back to normal. Our team will continue to monitor the situation through the evening.

  3. resolved Jun 23, 2021, 01:36 PM UTC

    This incident has been resolved.