LawLytics incident

Issues with Service Provider

Notice Resolved View vendor source →

LawLytics experienced a notice incident on August 23, 2022 affecting Customer Sites and Platform (CMS), lasting 2h 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 11:49 PM UTC
Resolved
Aug 24, 2022, 02:34 AM UTC
Duration
2h 45m
Detected by Pingoru
Aug 23, 2022, 11:49 PM UTC

Affected components

Customer SitesPlatform (CMS)

Update timeline

  1. investigating Aug 23, 2022, 11:49 PM UTC

    We are experiencing issues with a third-party service provider. Our team is monitoring the situation closely and will continue to provide updates.

  2. identified Aug 24, 2022, 12:16 AM UTC

    We continue to monitor the outage with a third-party service provider who reports their engineers have identified the issue and are working towards a resolution.

  3. monitoring Aug 24, 2022, 01:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2022, 02:34 AM UTC

    All systems remain functional.