LawLytics incident

Partial Outage Caused by Infrastructure Provider

Critical Resolved View vendor source →

LawLytics experienced a critical incident on November 18, 2025 affecting Customer Sites and Platform (CMS) and 1 more component, lasting 5h 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 12:05 PM UTC
Resolved
Nov 18, 2025, 06:03 PM UTC
Duration
5h 57m
Detected by Pingoru
Nov 18, 2025, 12:05 PM UTC

Affected components

Customer SitesPlatform (CMS)Analytics

Update timeline

  1. identified Nov 18, 2025, 12:05 PM UTC

    We’re currently experiencing a partial outage caused by a downstream issue with one of our infrastructure provider. Our team is actively monitoring the situation and will provide updates as soon as services are restored.

  2. identified Nov 18, 2025, 12:17 PM UTC

    We are still experiencing a partial outage caused by a downstream issue with one of our infrastructure provider. Our team is actively monitoring the situation and will provide updates as soon as services are restored.

  3. monitoring Nov 18, 2025, 04:23 PM UTC

    A fix has been implemented by our infrastructure provider and we are monitoring the results.

  4. resolved Nov 18, 2025, 06:03 PM UTC

    This incident has been resolved.