LaunchDarkly had 67 outages in the last 2 years totaling 47h 40m of downtime — averaging 2.8 incidents per month.
There were 67 LaunchDarkly outages since August 11, 2025 totaling 47h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
All customers are experiencing up to 21 minute delays with product features using event data. We are investigating and will provide updates as they become available. Data loss is not expected.
Customers are experiencing up to 21 minute delays with product features using event data. We have identified the issue and are continuing our work to resolve it. Data loss is not expected. Customers may begin seeing recovery of affected services at this time.
The issue with delays in event data has been resolved. Event data is up to date and impacted services have returned to normal operation
We're aware of intermittent difficulties generating new client libraries. We're investigating.
Users are now able to generate new client libraries.
We are currently investigating an issue recording events, some flag, metric, and experimentation events won't be showing in the UI.
We've mitigated the impact on processing events for all features outside of Data Export. We're continuing to investigate.
We've implemented a fix and are monitoring the results. Impact to Data Export was limited to our streaming data export product.
This incident has been resolved.
Customers on legacy plans (such as Starter, Professional) are unable to check out or modify the plan. We have identified a fix and will provide an update as soon as the fix is ready. Please contact Support if you need to make an immediate change to your plan.
The issue with legacy self-serve plans has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved.
The issue with legacy self-serve check out has been resolved.
From 11:38 am PT - 11:46 am PT we experienced an elevated error rate on the flag evaluation and flag status APIs, used by flag list, flag targeting, and feature monitoring endpoints.
We’ve identified an issue where the Goals endpoint is failing to initialize in some instances. This is currently impacting experiments. Our team is actively working on a fix to the cause.
A fix has been implemented for the Goals endpoint. We are actively monitoring the system to ensure experiments are functioning as expected.
The issue with the Goals endpoint has been resolved. We will continue monitoring to ensure normal operation.
The JSON fails to load when clicking “Edit JSON.” We’ve identified the issue and are deploying a fix.
The issue where the JSON failed to load when clicking “Edit JSON” has been fixed. Functionality is now fully restored.
All customers on Foundation plans are experiencing issues inviting new members via the LaunchDarkly UI. As a workaround, these customers can navigate to https://app.launchdarkly.com/projects/default/onboarding to invite members using the onboarding page. We are investigating a fix and will provide updates as they become available.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue where trial customers are unable to upgrade to the Foundational plan.
We have identified the issue preventing trial customers from upgrading to the Foundational plan. A fix is being implemented.
The issue preventing trial customers from upgrading to the Foundational plan has been resolved. All functionality is now operating as expected.
We are currently investigating this issue.
We are continuing to investigate this issue.
We have identified the issue, implemented a fix, and monitoring the results.
Only customers who had Early Access to the new Views feature were affected by this incident. We've temporarily turned off Views while implementing a long term fix.
We are continuing to monitor for any further issues.
We have turned on Views for Early Access users and confirmed there are no issues with Guarded Releases or Experiments. This issue is fully resolved.
Between 10:12 AM and 10:52 AM PT, a small subset of customers using LaunchDarkly server-side SDKs in streaming mode on older TLS versions may have experienced TLS negotiation errors when initializing SDKs. The issue has been fully resolved, and all services are now operating normally.
A small number of customers using the LaunchDarkly JavaScript client side SDK with use cases that involved a single browser session requesting the same LaunchDarkly environment from two or more domains in certain situations experienced CORS errors when initializing the SDK from secondary domains. The impact started on Aug 22 and was mitigated on Aug 26. This issue has now been resolved.
We are currently investigating an issue where onboarding and Quickstart functionality in the application are not visible to customers.
The issue has been identified and the team is working on a rollback to restore the onboarding and Quickstart experience.
A fix has been deployed and we will continue to monitor for a period of time.
This incident has been resolved.
We are aware of some customers experiencing brief periods of latency in flag evaluations and flag list endpoints. We are continuing to investigate and will provide an update shortly.
We are continuing to investigate the intermittent latency and have engaged our backend partner to facilitate the investigation.
We have addressed the source of the latency on flag evaluations and all affected endpoints.