LaunchDarkly experienced a minor incident on April 27, 2026 affecting Metrics, lasting 1h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Metrics
Update timeline
- investigating Apr 27, 2026, 03:39 PM UTC
We are investigating an issue causing under-reporting of customer metrics in the EU region.
- identified Apr 27, 2026, 03:45 PM UTC
We've identified that metrics ingest was delayed between 11:11 - 11:27am ET. No metric data has been lost. We're working on catching up on the delayed data.
- monitoring Apr 27, 2026, 04:43 PM UTC
We're catching up on backlogged metric data in EU and are monitoring progress. No metric data has been lost.
- resolved Apr 27, 2026, 05:37 PM UTC
We've fully caught up on the metrics data backlog.