Later incident
Scheduled Instagram content is failing to Auto-Publish
Later experienced a major incident on September 11, 2024 affecting Instagram, lasting 22h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2024, 01:09 PM UTC
Our team received several alerts around content scheduled to Auto-Publish to Instagram overnight failing to publish and are currently investigating the root cause of this. Impacted posts have been found to appear with the following error in Later Social: 'Error message from Instagram: (#2) Service temporarily unavailable'. In the interim, scheduled content can be scheduled to publish via Notification as this method is unaffected. Further information will be shared as our team learns more.
- investigating Sep 11, 2024, 04:04 PM UTC
We've been continuing to monitor this issue and have seen several other Third-Party Developers reporting the same behaviour to Meta. From reviewing various reports as well as cross-referencing Later's publishing logs, it appears that only Carousel Posts scheduled to Auto-Publish to Instagram are impacted by this API issue. Single-Image posts and Reels should be able to continue Auto-publishing without issue. We're currently awaiting an update from Meta on this issue and will update as more information is available.
- resolved Sep 12, 2024, 12:09 PM UTC
This incident has been resolved.