Later incident
Connections to Instagram and Facebook are unable to be refreshed
Later experienced a major incident on October 10, 2024 affecting Instagram and Facebook, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 10, 2024, 04:47 PM UTC
Our teams are currently investigating an issue where Later Users are unable to refresh Instagram and Facebook Social Profiles as expected. Any further updates and information on this issue will be shared here as made available.
- investigating Oct 10, 2024, 06:39 PM UTC
Our Engineering Team has found the root cause of this issue and are currently in the process of making the internal changes needed to restore expected functionality before sharing with the Quality Assurance for a final review. Thank you for your continued patience we work to restore expected functionality.
- identified Oct 10, 2024, 06:39 PM UTC
Our Engineering Team has found the root cause of this issue and are currently in the process of making the internal changes needed to restore expected functionality before sharing with the Quality Assurance for a final review. Thank you for your continued patience we work to restore expected functionality.
- resolved Oct 10, 2024, 08:14 PM UTC
This incident has been resolved.