Latch incident

Degraded Call Success for Latch Intercom

Notice Resolved View vendor source →

Latch experienced a notice incident on January 17, 2023 affecting Android App and iOS App, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2023, 10:08 PM UTC
Resolved
Jan 17, 2023, 11:17 PM UTC
Duration
1h 9m
Detected by Pingoru
Jan 17, 2023, 10:08 PM UTC

Affected components

Android AppiOS App

Update timeline

  1. monitoring Jan 17, 2023, 10:08 PM UTC

    Due to an Ongoing Issue with our Call Partner we are seeing degraded Call Success for the Latch Intercom. We will resolve this status once complete.

  2. monitoring Jan 17, 2023, 11:17 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Jan 17, 2023, 11:17 PM UTC

    This incident has been resolved.