Latch incident

Support Email Service Down

Notice Resolved View vendor source →

Latch experienced a notice incident on January 25, 2023 affecting Latch Support, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 09:18 PM UTC
Resolved
Jan 25, 2023, 10:37 PM UTC
Duration
1h 19m
Detected by Pingoru
Jan 25, 2023, 09:18 PM UTC

Affected components

Latch Support

Update timeline

  1. investigating Jan 25, 2023, 09:18 PM UTC

    We are currently investigating an issue where emails sent to [email protected] are not being received. We will update this status once resolved.

  2. investigating Jan 25, 2023, 09:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 25, 2023, 10:37 PM UTC

    This incident has been resolved.