Latch incident

Support Email Impact

Notice Resolved View vendor source →

Latch experienced a notice incident on February 1, 2023 affecting Latch Support, lasting 4h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 10:02 PM UTC
Resolved
Feb 02, 2023, 02:41 AM UTC
Duration
4h 38m
Detected by Pingoru
Feb 01, 2023, 10:02 PM UTC

Affected components

Latch Support

Update timeline

  1. investigating Feb 01, 2023, 10:02 PM UTC

    We are currently investigating an issue with support emails experienced as a delay in send and receipt.

  2. resolved Feb 02, 2023, 02:41 AM UTC

    This incident has been resolved.