Latch experienced a minor incident on March 15, 2023 affecting Latch Support, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Latch Support
Update timeline
- investigating Mar 15, 2023, 11:56 PM UTC
We are experiencing issues with our support services which may result in delayed response times. We are still assessing further impact. Next update in 30 minutes.
- resolved Mar 16, 2023, 12:45 AM UTC
This incident has been resolved.