Latch incident

Receipt of email degradation

Major Resolved View vendor source →

Latch experienced a major incident on May 3, 2023 affecting Notifications, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2023, 02:40 AM UTC
Resolved
May 03, 2023, 04:58 AM UTC
Duration
2h 17m
Detected by Pingoru
May 03, 2023, 02:40 AM UTC

Affected components

Notifications

Update timeline

  1. identified May 03, 2023, 02:40 AM UTC

    Users may not receive any email from Latch at this time. We are investigating the issue at this time.

  2. identified May 03, 2023, 02:50 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 03, 2023, 04:58 AM UTC

    This issue has resolved. Please contact [email protected] if you continue to have issues.