Latch experienced a notice incident on June 13, 2023 affecting manager.latch.com and Android App and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
manager.latch.comAndroid AppiOS App
Update timeline
- investigating Jun 13, 2023, 07:47 PM UTC
AWS is currently experiencing an outage, at this time we are seeing an inability for customers to log into Mission Control and an inability for end users to log into the Latch App if supported by SSO.
- monitoring Jun 13, 2023, 08:57 PM UTC
AWS has begun to recover and we are seeing significant improvements in ability to log in to MC and Latch App. We are continuing to monitor for an all-clear.
- resolved Jun 13, 2023, 10:37 PM UTC
AWS has fully resolved all issues. Log ins should work as expected at this time.