LastPass incident

Degraded Performance on LastPass Marketing Website

Major Resolved View vendor source →

LastPass experienced a major incident on October 29, 2025 affecting LastPass Marketing Website, lasting 7h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 04:23 PM UTC
Resolved
Oct 30, 2025, 12:04 AM UTC
Duration
7h 40m
Detected by Pingoru
Oct 29, 2025, 04:23 PM UTC

Affected components

LastPass Marketing Website

Update timeline

  1. investigating Oct 29, 2025, 04:23 PM UTC

    We’re currently experiencing service degradation on LastPass's marketing site due to an issue with our external cloud provider. Our team is actively working to resolve the issue and minimize the impact.

  2. identified Oct 29, 2025, 05:44 PM UTC

    Our third party cloud provider has identified the issue and are now actively working towards a resolution. We will provide another update shortly.

  3. identified Oct 29, 2025, 08:01 PM UTC

    LastPass engineers continue to work with the cloud provider to resolve the issue.

  4. monitoring Oct 29, 2025, 09:34 PM UTC

    Our third-party provider has applied fixes that are gradually resolving the issue. While many users are seeing improvements, some connectivity issues remain. We are actively monitoring the situation.

  5. resolved Oct 30, 2025, 12:04 AM UTC

    Systems are operational and the incident is resolved