LastPass experienced a major incident on February 17, 2026 affecting LastPass - Australia and LastPass - United States and 1 more component, lasting 17h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 17, 2026, 09:09 PM UTC
We are aware of an issue where some customers are not receiving login verification emails required for verification. As a result, impacted users may be unable to complete the login process. If you are affected, please contact Support using the Request Help Logging in button from this article: https://support.lastpass.com/s/document-item?language=en_US&bundleId=lastpass&topicId=LastPass/having-trouble-logging-in-faq.html&_LANG=enus for assistance, and our team will help verify your identity and restore access. We will provide updates as the team continues the investigation.
- investigating Feb 17, 2026, 10:22 PM UTC
We are continuing to investigate this issue.
- investigating Feb 18, 2026, 03:21 AM UTC
We are continuing to investigate this issue.
- resolved Feb 18, 2026, 02:29 PM UTC
This incident has been resolved.