LastPass experienced a minor incident on May 6, 2021 affecting LastPass service, lasting 1840d 10h. The incident has been resolved; the full update timeline is below.
Affected components
LastPass service
Update timeline
- resolved May 21, 2026, 12:15 AM UTC
On 05/06/2021, from 13:23 UTC until 13:31 UTC, a small subset of LastPass customers would have experienced 502 error when accessing the web page lastpass.com. However, in-flight sessions were not impacted. We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.