LanSchool Air Outage History

LanSchool Air had 2 outages in the last 2 years totaling 6h 42m of downtime — averaging 0.1 incidents per month.

There were 2 LanSchool Air outages since August 21, 2025 totaling 6h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.lanschoolair.com

Minor September 25, 2025

Slow response times

Detected by Pingoru: Sep 25, 2025, 06:21 PM UTC
Resolved: Sep 25, 2025, 07:45 PM UTC
Duration: 1h 23m

Affected: Login and Authentication

Timeline · 3 updates

investigating Sep 25, 2025, 06:21 PM UTC

Our engineers are investigating the performance of LanSchool Air in the Americas region. Customers may experience slow response times during login and the use of the product. Our team is working to identify and resolve the issue as quickly as possible. Please check back periodically at https://status.lanchool.com for additional information. We will provide an update soon.
investigating Sep 25, 2025, 07:12 PM UTC

Our engineers continue to diligently work on a resolution to the issue. Thank you for your patience.
resolved Sep 25, 2025, 07:45 PM UTC

This incident has been resolved. All systems are operational. Thank you for your patience.

Read the full incident report →

Notice August 21, 2025

Intermittent Connectivity Issue

Detected by Pingoru: Aug 21, 2025, 08:25 PM UTC
Resolved: Aug 22, 2025, 01:44 AM UTC
Duration: 5h 19m

Affected: Socket Server Availability

Timeline · 5 updates

investigating Aug 21, 2025, 08:25 PM UTC

We are currently investigating reports of intermittent connectivity between student devices and LanSchool Air. Our engineering team is actively working to identify the root cause and restore full service. We expect to have an update soon. Thank you for your patience and understanding.
investigating Aug 21, 2025, 08:37 PM UTC

We are continuing to investigate this issue.
identified Aug 21, 2025, 09:55 PM UTC

Our engineering team has identified the root cause of the intermittent connectivity issue between student devices and LanSchool Air. A fix is currently being implemented, and we will provide another update soon. Thank you for your continued patience.
monitoring Aug 21, 2025, 11:42 PM UTC

Our engineering team successfully implemented a fix, and we are monitoring the status of that change.
resolved Aug 22, 2025, 01:44 AM UTC

Our engineering team successfully implemented a fix, and all systems are now operating normally. If you continue to experience any issues or have questions, please contact our LanSchool Support Team for assistance.

Read the full incident report →